金万泓：不止于卖设备，更在于做 “终身伙伴”

2025-08-15

引言：

“卖设备只是开始，服务才是长久”，这是金万泓刻在服务手册首页的话。我们深知，一台烘干机的价值不仅在于性能，更在于能否持续稳定运转。从售前测试到售后运维，金万泓用 7×24 小时的贴心服务，让客户买得放心、用得安心。本文揭秘金万泓的“服务密码”，看我们如何成为客户口中的 “靠谱伙伴”。

Selling equipment is just the beginning, service is the long-term "is what Jin Wanhong engraved on the homepage of the service manual. We are well aware that the value of a dryer lies not only in its performance, but also in its ability to operate continuously and stably. From pre-sales testing to after-sales operation and maintenance, Jinwanhong provides 7 × 24 hours of attentive service, allowing customers to buy with peace of mind and use with peace of mind. This article reveals Jin Wanhong's "service password" and how we can become a "reliable partner" in our customer account.



		公司设立了24小时售后服务热线，客户可以随时联系技术支持人员。针对设备故障问题，技术团队将快速响应，并提供远程或现场服务，确保问题得到及时解决，减少生产停机时间。更重要的是，团队不仅解决问题，还会提供“增值服务”：定期上门巡检时，为客户培训操作技巧，优化烘干参数，甚至建议上下游设备联动方案。 The company has set up a 24-hour after-sales service hotline, and customers can contact technical support personnel at any time. In response to equipment malfunction issues, the technical team will respond quickly and provide remote or on-site services to ensure timely resolution of problems and reduce production downtime. More importantly, the team not only solves problems, but also provides "value-added services": during regular on-site inspections, they train customers on operational skills, optimize drying parameters, and even suggest upstream and downstream equipment linkage solutions.



		金万泓的服务不止于设备交付，更致力于帮客户降本增效。通过分析某矿业客户的烘干数据，工程师建议调整进料量与热风温度的配比，使吨物料能耗再降 8%；为食品厂设计“烘干 + 包装”联动生产线，缩短工序时间 20%。这种“以客户效益为导向”的服务理念，让许多合作从“一单生意”变成“长期伙伴”，老客户转介绍率达 40%，形成 “买设备找金万泓，享服务更放心” 的口碑效应。 The fine industry has extremely high requirements for the production environment, and even a trace of dust can affect product quality. The horizontal flash dryer adopts a "micro negative pressure design": the air pressure inside the drying chamber is slightly lower than the outside to avoid dust overflow; In addition, the equipment is made of sturdy and durable manganese steel or carbon steel materials. From raw materials to finished products, we ensure a clean production environment throughout the entire process.