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| 从客户下单的那一刻起，金万泓机械便开启了全程贴心服务模式。专业团队与客户紧密沟通，根据客户生产环境、物料特性等，量身定制设备参数与功能，提供从粉碎机到颗粒机的模块化灵活配置方案，确保每一个客户的需求都能得到精准满足。在设备交付环节，金万泓机械对生产、物流、安装各环节进行精细协同，确保设备按时、准确交付。售后方面，设立24 小时售后服务热线，引入远程监控技术，客户可实时查看设备运行状况并远程调控。技术团队针对设备故障快速响应，提供远程或现场服务；充足的备件供应，让设备维修高效便捷，减少停机时间，保障企业生产的连续性。 From the moment the customer places an order, Jinwanhong Machinery has started a full process attentive service mode. Our professional team communicates closely with customers, tailoring equipment parameters and functions based on their production environment, material characteristics, etc. We provide modular and flexible configuration solutions from crushers to pellet machines, ensuring that every customer's needs are accurately met.
In the equipment delivery process, Jinwanhong Machinery meticulously coordinates production, logistics, and installation to ensure timely and accurate delivery of equipment. In terms of after-sales service, a 24-hour after-sales service hotline will be established, and remote monitoring technology will be introduced. Customers can view the real-time operation status of the equipment and remotely control it. The technical team responds quickly to equipment failures and provides remote or on-site services; Adequate spare parts supply ensures efficient and convenient equipment maintenance, reduces downtime, and guarantees the continuity of enterprise production. |